MyGPT
Open console
§1§29

An AI employee that already knows your business.

MyGPT learns how a business operates, talks to its customers on WhatsApp and web chat, remembers every relationship, and acts only within the permissions the owner sets. It isn’t a chatbot. It’s staff.

A
Ava · AI employee
Baycrest Realty, Miami
On shift
23
conversations today
9s
first response
6
viewings booked
  • Transcribed a voice note and recognized a returning buyer
  • Booked 2 viewings for Saturday and briefed the agent
  • Price change on BCR-1063 is waiting for the owner
  • Declined to share wire instructions and handed over to a human
§2§27

Build the core once. Configure the vertical many times.

Every business gets the same intelligence and infrastructure. A Vertical Pack teaches it the industry: its entities, words, workflows and rules. Real estate is the first reference implementation, not the company’s identity.

MyGPT Core: universal, shared by every business
Business Brain
Per-tenant source of truth
Customer Memory
Recognizes returning customers
Workflow engine
Trigger → decide → act → follow up
Tool layer
Calendar, CRM, email, website…
Permissions
Autonomous · approval · human-only
CRM foundation
Updates itself, no copying
Channels
WhatsApp, web chat, voice notes
Audit trail
Every action traceable
Global by default
Language, currency, timezone
Real Estate Pack
LIVE
properties · viewings · buyers · landlords
Dental Pack
config
patients · treatments · insurance
Restaurant Pack
config
reservations · menus · orders
Legal Pack
config
matters · consultations
E-commerce Pack
config
products · orders · returns
Fitness Pack
config
members · classes · trainers
Insurance Pack
config
quotes · policies · claims
Travel Pack
config
trips · bookings · visas

The architecture test: adding the Dental Pack reuses the Brain, Memory, Agent, Workflows, Tools, CRM, Channels, Permissions and Audit unchanged.

§10§24

Never unlimited authority.

Every action the AI can take has a permission class, set by the owner.

Autonomous

Answer from approved facts, capture leads, update the CRM, book viewings in free slots, follow up.

Approval required

The AI prepares the action and waits: price changes, discounts, publishing the website, broadcasts.

Human only

The AI prepares a briefing, and a human acts: payments, contracts, accepting offers, deleting records.